Q: What’s your MOQ?
A: We expect a minimum order value of US$10,000 and you can order mixed items. If you require your private color box design, we’ll ask for a higher MOQ depending on the specific item.

Q: What’s your delivery time?
A: We can complete production within 35 – 60 days depending on the specific item and your packaging requirement.

Q: Where do you ship the goods?
A: We mainly ship from Shenzhen port. If you want us to ship the goods from Ningbo or Shanghai, we will charge the extra inland shipping costs.

Q: Can you produce my order with my customized OEM color box?
A: Yes, we accept OEM orders with your private brand and color box, as long as your order quantity is over MOQ.

Q: Do you offer exclusive distributorship?
A: Our business relationship comes in 3 levels: Open(non-exclusive, non-binding), Priority and Exclusive. Such relationship is a bilateral commitment with reciprocal rights and duties.

Q: What talents do you have access to in terms of new product development?
A: Our role is about new product planner, project controller and master investor. We outsource industrial design with a top design agency in Shenzhen. We work closely with our manufacturing partner’s mechanical engineers, E & E engineers,and software programmers.

Q: How long does it take for you to develop a new product?
A: 2 to 10 months depending on the specific project.

Q: What’s your warranty for the commerical machines?
A: We offer a warranty of 12 months after customers receive the goods in their warehouse.

Q: Do you provide free spare parts?
A: Yes, when customers order our machines in volumes, we provide some free spare parts with the shipment.

Q: Is your factory ISO certified?
A: Yes. We passed the ISO9001:2015

Q: Does your factory pass the BSCI audit?
A: Yes. We passed the BSCI audit, and got grade C.

Q: Does your factory pass 3rd party audit?
A: Yes. Our customers have appointed 3rd party to conduct the regular audits at our factory.

Power up your productivity with our innovative kitchen electronics and office machines. Experience the benefits of partnering with us today

JACC OFFICE MACHINE CO., LTD.

Add: RM2105 JNB1491 TREND CTR 29-31 Cheung Lee St Chai Wan HK

Factory: Dongguan Jiaxi Office Machine Co,.Ltd.

Add: No. 19 Fujiang Er Road, Hengjiang, Chashan, Dongguan, Guangdong, China

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Whatsapp: +86 13914562230 

Email:  info@jaccinternational.com
            info@jaccoffice.com

 

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